Before you ask us for technical support, please follow a few steps first in order to allow us to better serve you. In doing so, you help us control our support load, which allows us to dedicate more resources to the most serious issues.

1. Make sure you have the latest version. Please click "Info..." on "help" menu to see which version you are running.
2. Read the program's help file. Almost all technical support issues are covered in the help file.
3. Read the FAQ. (Typograf only)
4. If your problem is still not resolved then write us all facts which help us to identify and to solve your problem.

You can review your registration information or edit your address and email in our Customer Care Center. (not for BMTMicro orders)