| All comments about agent.exe: |
 Mark | TV capture card program for scheduling TV recording times. |
| John | Seems to be used to update legitimate applications |
| Jeff | NNTP news reader program See also: Link |
| brandon | Shoretel application - memory hog |
| | Acronis Agent for Remote Backup |
| Orlando Paz | Maker: Dexon Software Inc. See also: Link |
| Meta | Installshield Update Service Agent |
 Ian | 'Agent.exe' is indeed part of the 'InstallShield Update Service Agent' by Macrovision Corporation. It is used to connect to the Internet to check for updates to certain installed programs. It is included with Corel WordPerfect Office X3. On Win XP systems it is installed in C:\Program Files\Common Files\InstallShield\Update Service |
| Filter57 | I found the file in C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe. As i see it Agent.exe is a part of the InstallShield Update Service that connects your software programs to their available updates. Culd also be some kind of malware if found in folders like \system 32\. |
 P.A | agent.exe is necessary for a program called Dragon naturally speaking if you delete the program you will prevent Dragon NaturallySpeaking from working. However you can stop it from having Internet access by blocking it with your firewall. agent.exe could be classed as spyware as it is used to improve voice recognition by sending data home ( voice models ). |
| PhilG | Eating 98% of CPU-Necessary or not it is a pain that wastes my time I would rather check for updates myself. |
| Jim | all i know is that on my dell laptop its making the cpu runnin at 100% and slows down everything else to a crawl |
 A. Carrington | Uses up a lot of processing power and resists being killed |
| ganime | Acronis Lizenzmanager |
| Sarthak Khuntia | Yup it's an update manager for InstallShield.. |
 Eli | My anti-virus program (norton) seems to think that it will and does harm the computer |
| Jim Burgan | agent.exe on my PC was installed by Interlink's WINDVD8. It steals massiv CPU power. I deleted WinDVD to fix. |
| James | it keeps popping up my dragon naturally speaking 9 even if i cancel and have to end agent.exe be4 it stops |
| DaveF | Appears to indeed be for Macrovision, and it comes up at startup and is a pain! |
| Andreas Legner | This Macrovision agent.exe is leaking handles like anything, rapidly bringing my WXP into an uncontrollable state; killing it is only a temporary solution since the same process is recreated immediately |
| sts | Bestandteil vom Cisco SSL VPN Client |
| Don Hilgendorf | Hogs CPU time. REduces Microsoft Office 2000 Excel and Word to an annoying crawl. |
| Some China-man | I know that a lot of games use installshield (midieval total war for instance). Also, on occasion it has taken up 50% of my processing power for about 10 seconds, then disappeared, then popped up again about 30 seconds later, and just kept on doing that for a long time. I'm going to try deleting it. |
| H-Le Quoc | I found Agent.exe in C:\Program Files\AntiVir Security Management Center Agent |
| A | Mine was taking 33% CPU I tracked it down to "Macrovision" (installshield) then searched online for macrovision agent.exe and found this link. (see link). Not worth the problem when it goes bad. See also: Link |
| Charlie | this is also part of Cisco SSL VPN client |
| Paul | it makes my computer freeze up and run really slowly |
| Bill M | Found this in C:\Program Files\Iron Mountain\Connected BackupPC\. It appears to start or manage the backup along with AgentService.exe in the same folder. It is a CPU hog so if I stop them in the Task Manager sometimes. |
| Merrill Albury | located in C:\Windows\prefetch\agent.exe-10BH4BAEA.pf (42 kb) and in C:\program files\common files\install shield\update service\agent.exe (969kb) Seems harmless as comes up when not on line and in folder that seems OK |
 Scannerboy | Agent.exe is part of Omnipage. Spyware! |
| Chris | It is the name of the Macrovision InstallShield updater, a generic application updater agent that runs on your computer checking for updates to software installed using InstallShield |
| Mark | My machine tasks keep going into 'Not Responding' state. When I look in my active processes, Agent.exe is taking 50% of the CPU and other tasks are hung. When I end the process, everything returns to normal. I renamed the Agent.exe to Agent2.exe to prevent it from restarting and it created a new Agent.exe. I'm looking for a permanent way to kill it. By the time you read this, mine will be gone for good. Will yours? |
| Peter | It's part of install shield made by macrovision, nothing to worry about. |
| John | Harmless in responsible hands, it puts your computer at grave risk if set to communicate with a hostile site. |
| Mike | Can be buggy -- After upgrading InstallShield, Agent.exe pegged the CPU of my computer and resisted attempts by me to stop the service. Supposedly according to InstallShield corporation it needed to update some data but it made my computer unusuable until advice from Filter57 helped me find it and neutralize it. It appears to be legitimate component of Installshield but acted buggy on my machine. Caution. |
| Crawler7 | Is the installshield update agent |
| bwilson | Shortel IP phone system uses this |
| Alan C. | It hangs when logging out after running update from company supplying monthly updates via Internet. I use Windows 2000 - company probably uses install for XP. I just end the task and machine logs out. |
| SgtLion | It can be an anti-malware process on Dell computers, the problem is that sometimes it takes up all the memory when stuck against malware. if this happens, do a virus and spyware/malware check and remove anything. Safe to stop the process. I think it comes back after a month though. |
| Mike | I agree it is used with Install Shield by Macrovision. I have some issues on certain boxes where the process uses upto 70% of the CPU usage and 80% bandwidth on an internet connection. I agree blocking with firewall resolves part of this issue but not all of it. |
| Bill | Part of update service. Locate ISUSPM.exe in Common files and run it with an internet connection. Let agent.exe connect when you let this software manager check for updates. It will then show you what programs its updating which will let you know how it got installed. For me it was Sierra game demos.Clicking on settings in the manager and on one of the products and you can adjust checking for updates to manual.In the folder called ui is more information in htm files. Try about.htm. |
| | C:\Program Files\Common Files\InstallShield\UpdateService contains agent.exe, so if this is the one you're finding, it's normal. |
| Spadesrun | All I know is the program is causing an adware to pop up wanting me to install an antivirus program and since it started showing up my laptop crashes about every 15 - 45 minutes depending on what programs i am on. the more memory intensive or graphic, the more often it crashes |
| N | agent.exe appears to be the InstallShield Update program. I set it to only run once a month so it doesn't get in the way all the time, since it likes to hog CPU. |
| Steve | Seems to be related to InstallShield |
| Angel Lopez | To disable it, go to your startup manager and disable ISUSPM...Thats it there, Things been driving me nuts...all is fine now... |
| Jim | I found it in InstallShield on my PC, which is running on Vista. It tried to download updates for Roxio WinOn CD 9 Basic, ScanSoft PaperPort 11 (for a Brother all-in-one printer) and Corel Paint Shop Pro X. The interface window is faulty, not only in that you can't see everything in the window unless you hold down the left mouse button and pull it down, but the window doesn't toggle and in the German version "Datenschutz" (terms of privacy) is misspelled (Datumnschutz), making me wary. Under "Terms of use" I was redirected to the link below. See also: Link |
| Alex | Annoying, leaks handles, eats CPU and causes issues with virtually every program I run. Learn to update your own software and not rely on poorly programmed updaters (like my boss seems to think we should in our office) |
| ALI | Tv capture card progrem for scheduling TV recording times. See also: Link |
| madcap22 | Agent.exe' is indeed part of the 'InstallShield Update Service Agent' by Macrovision Corporation. It is used to connect to the Internet to check for updates to certain installed programs |
| David Goncalves | As the Macrovision component of Installshield, it's located in c:\program files\common files\installshield\updateService. When it's running, click on settings. It will show you which applications subscribe to it. Click on one of the applications. Change the settings to MANUAL, click "apply to all programs" and it shouldn't bother you any more. |
| Mabnobby | AGENT.EXE-139A6BA6 - Looks fine, but I've been having some trouble with Rohos Mini Drive, am i being paranoid or is it a program that's left over from when I uninstalled rohos? There are no other agent.exe's in my prefetch folder though. |
| tom | C:\Windows\prefetch\agent.exe-10BH4BAEA.pf (42 kb |
| Simmy | I thought that agent.exe was a malware process, which came with the fake antimalware pc center aka pc.exe located in the program files folder as pc or pc center I think, it is installed by visiting an infected HTML webpage containing viruses |
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